Careers

We are Hiring!

Kindly email your resume to support@otakukrafts.com
Please be informed that only shortlisted applicants will be requested for an interview.

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E-commerce Marketing Specialist

Job Description:

As an E-commerce Marketing Specialist, you will be responsible for creating and executing digital marketing campaigns to drive traffic, engagement, and sales for our online figurines store. Your role involves managing social media, email marketing, and online advertising, as well as analyzing data to optimize strategies for maximum impact.

Qualifications:

  • Proven experience in digital marketing, preferably in an e-commerce environment.
  • Proficiency in social media platforms, email marketing tools, and digital advertising.
  • Strong analytical skills to interpret data and make data-driven decisions.
  • Creative mindset with the ability to develop engaging marketing content.
  • Familiarity with SEO and SEM strategies.

Customer Service Representative

Job Description:

As a Customer Service Representative, you will be the frontline of customer interaction, handling inquiries, providing product information, and resolving issues. Your role involves ensuring exceptional customer experiences and maintaining a positive brand image.

Qualifications:

  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-focused approach.
  • Patience and empathy in dealing with customer concerns.
  • Ability to multitask and manage customer inquiries across various channels.
  • Proficiency in using customer service software and tools.

Product Curator and Inventory Manager

Job Description:

As a Product Curator and Inventory Manager, you will be responsible for sourcing, selecting, and curating the figurine collection for the online store. Additionally, you will manage inventory levels, reorder stock, and monitor product trends to ensure a diverse and appealing selection.

Qualifications:

  • A passion for collectibles and a keen eye for unique products.
  • Strong negotiation and communication skills for supplier relations.
  • Organizational skills to manage inventory and reorder processes.
  • Analytical mindset to assess product performance and market trends.

Web Developer / E-commerce Specialist

Job Description:

The Web Developer / E-commerce Specialist will focus on the technical aspects of the online store. You will be responsible for maintaining the website, optimizing user experience, and implementing features that enhance the shopping journey.

Qualifications:

  • Proficiency in web development languages (HTML, CSS, JavaScript) and platforms (WordPress, Shopify, etc.).
  • Experience in e-commerce website management and optimization.
  • Ability to troubleshoot technical issues and implement website enhancements.
  • Familiarity with UX/UI principles and mobile responsiveness.